Privacy Policy

Information We Collect

When you interact with our creativity development programs, we collect information that helps us provide better educational experiences. This includes basic contact details you provide during course registration, such as your name, email address, phone number, and educational background.

We also gather information about how you use our learning platform - which courses you access, your progress through modules, and participation in creative exercises. This data helps us understand what works well and where we can improve our teaching methods.

• Personal identification information (name, email, phone number)
• Educational background and creative interests
• Course progress and completion data
• Communication preferences and feedback
• Technical information about your device and browser

How We Use Your Information

Your information serves several important purposes in our educational mission. We use it to deliver course materials, track your learning progress, and provide personalized feedback on your creative projects. Sometimes we'll reach out with updates about new programs or changes to existing courses.

Our instructors may access your information to provide better guidance and support. We also use aggregated, anonymous data to improve our curriculum and understand broader learning patterns among our students.

Data Security and Protection

Protecting your information is something we take seriously. We use industry-standard encryption for data transmission and storage, and our systems are regularly updated with the latest security patches. Access to your personal information is strictly limited to staff members who need it for educational purposes.

We conduct regular security audits and maintain backup systems to prevent data loss. However, no online system can guarantee 100% security - we recommend using strong, unique passwords for your account.

In the unlikely event of a data breach, we'll notify affected users within 72 hours and provide clear information about what happened and what steps we're taking to address it.

Your Rights and Choices

You have significant control over your personal information. You can request to see what data we have about you, ask us to correct any inaccuracies, or have your information deleted entirely (though this may affect your ability to continue with courses).

• Access your personal data and see how it's being used
• Request corrections to incorrect or outdated information
• Ask us to delete your account and associated data
• Opt out of marketing communications while staying enrolled
• Transfer your data to another educational platform

To exercise any of these rights, simply contact us using the information provided below. We'll respond to most requests within 30 days, though complex requests may take a bit longer.

Data Retention and Deletion

We keep your information for as long as necessary to provide educational services and comply with legal requirements. Course completion records are maintained for seven years for certification purposes, while basic contact information may be retained for up to three years after your last interaction with us.

When you complete a program, we'll ask if you'd like to stay connected for alumni activities and future course announcements. You can change your preferences at any time or request complete deletion of your information.

Sharing Information with Third Parties

We work with carefully selected partners to enhance your learning experience. This might include payment processors for course fees, email service providers for communications, or cloud storage services for course materials. All partners are bound by strict confidentiality agreements.

We may share anonymized, aggregated data with educational researchers or industry partners to advance creativity education, but this never includes information that could identify individual students.

In rare cases, we may be required to share information with legal authorities if required by UAE law or to protect the safety of our community.

International Data Transfers

As an educational institution serving students globally, some of your information may be processed outside the UAE. When this happens, we ensure appropriate safeguards are in place through standard contractual clauses or adequacy decisions recognized under UAE data protection regulations.

Our primary data centers are located in regions with strong privacy protections, and we regularly review our international partners to ensure they maintain appropriate security standards.

Updates to This Policy

We review and update this privacy policy annually or when we make significant changes to our data practices. When updates occur, we'll notify you via email and post the new version on our website with a clear indication of what's changed.

Major changes that affect how we use your information will include a transition period where you can adjust your preferences or withdraw consent if needed.

Last updated: January 2025