Terms of Use

Acceptance of Terms

By accessing or using Point One's website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

• These terms apply to all visitors, users, and others who access or use our service
• Additional terms may apply to specific services or programs offered through our platform
• Parents or legal guardians must agree to these terms on behalf of users under 18 years of age

User Obligations and Conduct

Users of Point One are expected to maintain respectful and constructive engagement with our community. You agree to use our services only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of our platform.

• Provide accurate and complete information when creating an account or enrolling in programs
• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use
• Respect intellectual property rights of all content, including course materials, videos, and written resources
• Refrain from uploading or transmitting viruses, malware, or any other malicious code
• Not attempt to gain unauthorized access to our systems, other user accounts, or restricted areas
• Report any technical issues, security vulnerabilities, or inappropriate content promptly

Violation of these conduct standards may result in temporary or permanent suspension of your access to our services. We reserve the right to investigate and take appropriate legal action against anyone who violates these terms.

Educational Services and Content

Point One provides creativity development programs designed to enhance personal and professional creative skills. Our content is developed by experienced professionals and is intended for educational purposes.

While we strive to provide high-quality educational content, we make no guarantees about specific outcomes, career advancement, or income potential. Success in creative fields depends on numerous factors including individual effort, market conditions, and personal circumstances.

• Course content, schedules, and instructors may be modified to improve educational quality
• Program availability may vary based on enrollment numbers and instructor availability
• Students are responsible for meeting prerequisites and maintaining satisfactory progress
• Completion certificates are awarded based on fulfilling all program requirements
• Additional resources and materials may be recommended but are not included in base program fees

Intellectual Property Rights

All content available through Point One, including but not limited to text, graphics, logos, images, audio clips, video content, digital downloads, and software, is the property of Point One or its content suppliers and is protected by UAE and international copyright laws.

• Limited license granted for personal educational use during enrollment period
• Screenshots, recordings, or copying of live sessions is prohibited without permission
• Student-created work remains the intellectual property of the student unless otherwise specified
• We may use anonymized student work for promotional purposes with prior consent
• Third-party content used in courses is subject to respective copyright holders' terms

Privacy and Data Protection

We are committed to protecting your privacy and handling your personal information responsibly. Our collection and use of personal data is governed by our Privacy Policy, which should be read in conjunction with these Terms of Use.

By using our services, you consent to the collection, use, and sharing of your information as described in our Privacy Policy. We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

• Personal information is collected only for legitimate educational and administrative purposes
• We do not sell personal information to third parties
• Cookies and tracking technologies may be used to improve user experience
• Users may request access to, correction of, or deletion of their personal data
• Data retention periods vary based on the type of information and regulatory requirements

Payment Terms and Refund Policy

Program fees are clearly stated during the enrollment process and must be paid according to the selected payment schedule. We accept various payment methods and use secure processing systems to protect your financial information.

Refund eligibility depends on the specific program and timing of your request. Generally, refunds may be available within the first 14 days of program commencement, subject to certain conditions and administrative fees.

• Full payment or payment plan enrollment required before program access
• Prices may change for future program iterations but won't affect current enrollments
• Failed payments may result in temporary suspension of access until resolved
• Refund requests must be submitted in writing with detailed reasoning
• Special circumstances may be considered on a case-by-case basis
• Processing fees and third-party charges are typically non-refundable

Limitation of Liability

To the fullest extent permitted by applicable law, Point One shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Our total liability to you for any damages arising from or related to these terms or your use of our services shall not exceed the amount you have paid to us in the twelve months preceding the claim.

• We make no warranties about the completeness, reliability, or accuracy of information
• Technical disruptions, system maintenance, or third-party service failures are beyond our control
• Career outcomes and creative success cannot be guaranteed regardless of program completion
• Users assume responsibility for their own creative and business decisions

Modifications and Termination

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any such changes constitutes your acceptance of the new terms.

Either party may terminate the relationship at any time. We may suspend or terminate your access to our services immediately, without prior notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties.

• Material changes to terms will be communicated via email when possible
• Account termination does not affect obligations that arose before termination
• Access to purchased content may continue for reasonable periods post-termination
• We may discontinue services with 30 days advance notice when feasible